FAIR PLAY POLICY

Last updated: 13.03.2026

This Fair Play Policy explains how fairness, randomness, and transparency are handled on fastcase.club/vi (the "Site").

Our goal is to ensure that all users have equal conditions when using the Site's features, including cases, modes, and digital items.

1. General Principles

1.1. The Site is designed to provide fair and equal conditions for all users.

1.2. Outcomes of cases, modes, and other in-site mechanics are determined by randomized systems designed to prevent user manipulation.

1.3. No user is given an unfair advantage based on account status, balance size, or previous activity.

2. Randomness and Outcomes

2.1. The Site uses server-side randomization mechanisms to determine the results of:

• case openings;
• mode outcomes;
• item drops or rewards.

2.2. All outcomes are generated automatically by the system and cannot be influenced by users.

2.3. The Site Administration does not manually adjust individual outcomes.

3. No Guaranteed Results

3.1. The Site does not guarantee:

• specific items;
• item value;
• profit, earnings, or return on balance.

3.2. All digital items are obtained by chance, based on predefined probabilities.

3.3. Past outcomes do not affect future results.

4. Transparency

4.1. Information about possible items and drop chances may be displayed on the Site for informational purposes.

4.2. Item images, names, and descriptions are provided for reference only and do not imply guaranteed acquisition.

4.3. All values shown on the Site are virtual and used solely within the Site.

5. Prohibited Actions

To maintain fair play, users are prohibited from:

• exploiting bugs, errors, or unintended mechanics;
• using bots, scripts, or automation tools;
• attempting to manipulate outcomes or randomness;
• colluding with other users to gain unfair advantage.

Any such actions may result in sanctions under the Terms of Service.

6. Monitoring and Enforcement

6.1. The Site Administration may monitor user activity to detect violations of fair play principles.

6.2. If unfair behavior is detected, the Site Administration reserves the right to:

• reset progress or balances;
• revoke items or Credits;
• temporarily suspend or permanently block accounts.

7. Technical Limitations

7.1. Due to the nature of digital services, the Site cannot guarantee uninterrupted or error-free operation.

7.2. In case of verified technical errors affecting fairness, the Site Administration may take corrective actions at its discretion, including:

• rerolling outcomes;
• restoring Credits;
• issuing compensation.

8. No Gambling or Investment

8.1. The Site is intended for entertainment purposes only.

8.2. Digital items and Credits:

• have no real-world monetary value;
• are not investments;
• do not represent gambling winnings or financial profit.

9. Policy Updates

The Site Administration reserves the right to update this Fair Play Policy at any time. Changes take effect upon publication on the Site.

10. Contact

If you believe fair play principles have been violated, please contact Site support or support@fastcase.gg with relevant details.