CREDITS POLICY
Last updated: 13.03.2026
This Credits Policy governs the purchase, issuance, use, and refund of virtual credits ("Credits") on the website fastcase.club/es (the "Site"). Credits are used to access digital items, services, or game features.
By using the Site and purchasing Credits, you agree to this Credits Policy in addition to the Terms of Service and Refund & Return Policy.
1. Nature of Credits
1.1. Credits are a form of virtual currency with no monetary value outside the Site and no legal tender status.
1.2. Credits are provided for use within the Site only and cannot be transferred, exchanged, or redeemed for cash, except as explicitly set out in the Refund & Return Policy.
1.3. Credits are not a payment method; they are redeemed for digital goods and services on the Site.
2. Purchase and Issuance of Credits
2.1. Users may purchase Credits by making a payment through the Site's supported payment methods.
2.2. Upon successful payment, Credits are credited to the user's account immediately, according to the current rates displayed on the Site.
2.3. The Site may offer bonus Credits, promotional Credits, or Credits as rewards. These are governed by this Policy and the Terms of Service.
2.4. The Site makes no guarantee of any specific bonus or promotional Credit amount; all such offers are at the discretion of the Site Administration.
3. Use of Credits
3.1. Credits may be used to obtain digital goods, virtual items, or services on the Site as permitted by the Site.
3.2. Using Credits to obtain items that are immediately consumed, opened, accessed, or activated constitutes permanent use of those Credits.
3.3. Credits have no cash value outside their specified use on the Site and cannot be sold, transferred, or assigned to other users.
3.4. Users are responsible for all actions taken using their Credits through their account.
4. Refunds of Credits
4.1. Users may request a refund of unused Credits in accordance with the Site's Refund & Return Policy.
4.2. Credits that have been partially or fully used by the user are not eligible for refund.
4.3. Bonus Credits, promotional Credits, free Credits, and other non-purchased Credits are non-refundable.
4.4. Refund processing follows the procedures and timelines described in the Refund & Return Policy.
5. Expiry and Forfeiture
5.1. All Credits may have an expiry period as displayed on the Site.
5.2. Expired Credits are automatically removed from the user's account and are not refundable.
5.3. Credits may be forfeited if an account is terminated due to violation of the Terms of Service.
6. Credits Administration
6.1. The Site Administration reserves the right to modify Credit balances to correct errors, prevent fraud, or enforce these policies.
6.2. The Site may suspend or remove Credits at its discretion for security, regulatory, or compliance reasons.
6.3. The Site is not responsible for lost Credits due to user account compromise or unauthorized access.
7. Legal and Regulatory Compliance
7.1. Credits are not intended to constitute electronic money regulated under applicable financial services laws.
7.2. The Site may adjust or discontinue Credits programs to comply with applicable laws or payment regulations.
7.3. Users agree to comply with all applicable laws in their use of Credits and related services.
8. Disputes
8.1. Questions or disputes regarding Credits must be submitted to customer support.
8.2. The Site reserves the right to resolve disputes regarding Credits at its discretion.
9. Policy Updates
The Site Administration reserves the right to update or modify this Credits Policy at any time. Changes take effect immediately upon posting on the Site and users are responsible for reviewing updates.
